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Troubleshooting

Updating/Re-Installing Scanner Software

First: Uninstall Current Software 1) Press and hold on the K12 Asset Pro icon   2) Click on “App Info”...

Downloading Aurora Store

To use your mobile barcode scanner WITHOUT associating a google account you must download the Aurora App Store in order...

Scanner Keyboard Not Displaying

This troubleshooting is for the case if your on-screen keyboard is not displaying when you have selected and on-screen data...